Professional English Vocabulary for Sales and Business Communication
Ever Lost a Sale Because You Couldn’t Find the Right Words? Let me tell you a story. A few years ago, one of my students—let’s call him Rakesh—was working in a retail electronics store. He knew his product inside out: features, specs, even competitor comparisons. But every time a customer asked a question, Rakesh would pause, scramble for the right words, and fumble through his answer. The result? The customer walked straight into the competitor’s store. Rakesh didn’t lack knowledge—he lacked the vocabulary to express it professionally. And that’s the reality for many sales professionals. You might have the skills, the confidence, even the charm—but if you’re not using the right English words in the right context, you could be missing out on big opportunities….