Traveling to a luxury hotel is exciting, but it can feel overwhelming if you’re not familiar with the special words used in premium hospitality. Whether you’re a guest trying to communicate or an employee aiming…
Have You Ever Felt Tongue-Tied at a Hotel or Restaurant? Imagine this: You’re working the reception desk of a busy hotel. A guest walks up and says, “Could you arrange a wake-up call for me…
Let’s learn Basic English for Hoteliers. “Do you have room service?” She looked at me, eyebrows raised, a little tired from her long journey. And my trainee at the front desk? He froze. Not because…
Receptionist: Good evening! Welcome to Sunset Hotel. How may I assist you today? Customer: Good evening! I have a reservation under the name John Smith. Receptionist: Let me check that for you. Could you please…