Conversation between hotel receptionist and a guest

Spoken English Conversations at A Hotel Reception

Spoken English Conversations at A Hotel Reception

Receptionist: Good afternoon! Welcome to Sunshine Hotel. How can I help you today?

Guest: Hi, I have a reservation under the name Smith.

Receptionist: Let me check. Yes, Mr. Smith, we have your reservation for three nights. Could I please see your ID and credit card?

Guest: Sure, here they are.

Receptionist: Thank you. Your room number is 305. Here is your key card. Breakfast is served from 7 to 10 AM in the restaurant on the first floor.

Guest: Great, thanks. Is there Wi-Fi in the room?

Receptionist: Yes, we have free Wi-Fi. The network name and password are on this card.

Guest: Perfect. Also, what time is check-out?

Receptionist: Check-out is at 11 AM. If you need a late check-out, please let us know in advance.

Guest: Okay, thank you. One more thing, is there a gym in the hotel?

Receptionist: Yes, we have a gym on the second floor. It’s open 24 hours.

Guest: Awesome, thanks for your help.

Receptionist: You’re welcome. Enjoy your stay, Mr. Smith!

Guest: Thanks!

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Spoken English Conversations at A Hotel Reception

Receptionist: Good evening! Welcome to Blue Lagoon Hotel. How may I assist you?

Guest: Hi, I’d like to check in. My name is Emily Brown.

Receptionist: Just a moment, please. Yes, Ms. Brown, I have your reservation for two nights. May I see your ID and credit card?

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Guest: Here you go.

Receptionist: Thank you. Your room is 212. Here is your key card. Our complimentary breakfast is served from 6:30 to 9:30 AM in the dining area on the ground floor.

Guest: Thank you. Is there a swimming pool in the hotel?

Receptionist: Yes, we have an outdoor pool on the rooftop. It’s open from 7 AM to 8 PM.

Guest: Great! Can I get a wake-up call for 7 AM tomorrow?

Receptionist: Certainly. I’ll arrange a wake-up call for 7 AM.

Guest: Perfect. Also, is there a place nearby where I can get dinner?

Receptionist: Yes, there are several restaurants within walking distance. Here’s a map with some recommendations.

Guest: Thank you so much. That’s very helpful.

Receptionist: You’re welcome. If you need anything else, please let us know. Enjoy your stay!

Guest: Thanks a lot!

Spoken English Conversations at A Hotel Reception

Receptionist: Good morning! Welcome to Green Valley Hotel. How can I help you today?

Guest: Hi, I don’t have a reservation. Do you have any rooms available for tonight?

Receptionist: Let me check. Yes, we have a few rooms available. Would you like a single or a double room?

Guest: A single room, please.

Receptionist: Great. May I see your ID, please?

Guest: Of course. Here it is.

Receptionist: Thank you. Your room is 108. Here is your key card. Our check-out time is 12 PM.

Guest: Thanks. Do you have a restaurant in the hotel?

Receptionist: Yes, we do. The restaurant is on the first floor, and it’s open until 10 PM.

Guest: Perfect. Is there a laundry service available?

Receptionist: Yes, we offer laundry service. Just leave your laundry in the bag provided in your room, and call the reception to have it picked up.

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Guest: That’s good to know. One more thing, do you offer airport shuttle service?

Receptionist: Yes, we do. The shuttle service runs every hour. You can book a spot at the reception desk.

Guest: Wonderful. Thank you for all the information.

Receptionist: You’re welcome. Have a pleasant stay!

Guest: Thanks!

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