Traveling to a luxury hotel is exciting, but it can feel overwhelming if you’re not familiar with the special words used in premium hospitality. Whether you’re a guest trying to communicate or an employee aiming…
Let’s learn restaurant English. When you go to a restaurant in an English-speaking country, you need the right words to order food, talk to the waiter, and enjoy your meal without confusion. Many English learners…
Are you working in a call center or planning to join one soon? Do you sometimes feel nervous about speaking English with customers? Don’t worry – you’re not alone! Speaking confidently and clearly is a…
Do You Ever Struggle with What to Say to Customers? You’re on a call or face-to-face with a client. You smile, you greet them, but then—bam!—you can’t find the right words. Maybe you fumble over…
There are 100 simple customer service sentences: Thank you for contacting us. How can I help you today? I’m sorry for the trouble. Let me check that for you now. I will solve this for…
1. In a Clothing Shop Customer: Excuse me. I bought this shirt yesterday, but the button is broken.Shopkeeper: Oh, I’m sorry to hear that. Do you have the bill?Customer: Yes, here it is.Shopkeeper: Thank you….
Hello everyone, Today, we’ll look at 4 short conversations between hotel receptionists and guests. Conversation between the hotel receptionist and a guest Receptionist: Good afternoon! Welcome to the Grand Plaza Hotel. How may I…